微创集团旗下微创（上海）网络技术股份有限公司，成立于2015年，其前身是微创集团解决方案事业群。微创网络专注于提供自主研发产品+行业领先数字化解决方案，经多年技术实践和行业深耕，持续积累并研发形成核心技术平台——WISE，基于WISE平台为全行业客户提供数字化解决方案，目前已全面覆盖企业生产、管理、运营的全环节，成为企业由信息化迈向管理数字化、产业智能化的核心源动力。基于该核心技术平台的智能客服系统Live800，通过多年技术积累与全球超过十万家客户服务经验，现已成为成熟的智能客服产品。

微创网络始终秉承高标准的服务品质与“成就客户”的服务理念，在数字化服务领域的潜心投入积累，凭借在汽车、制造、能源、金融、保险、高科技、互联网等行业的深厚交付经验与项目实践，赋能海内外客户达成数字化转型的时代使命与战略目标。

Wicrenet is a subsidiary of Wicrecend, established in 2015. Wicrenet is composed of Wicrecend solution business group.

Wicrenet focuses on providing independent research and development products & industry-leading digital solutions. after years of technical practice and industry deep cultivation, continue to accumulate and develop a core technology platform - WISE, based on the WISE platform for customers in the whole industry to provide digital solutions, has now fully covered the entire process of enterprise production, management, operation, has become the core source of enterprises from information to management digitalization, industrial intelligence. Live800, an intelligent customer service system based on this core technology platform, has become a mature intelligent customer service product through years of technical accumulation and experience in more than 100,000 customer service companies around the world.

Wicrenet has always been adhering to high standards of service quality and the service concept of "customer achievement", investing in the field of digital services, and relying on its deep delivery experience and project practice in the automotive, manufacturing, energy, finance, insurance, high-tech, Internet and other industries, to empower customers achieve the mission and strategic goals of the era of digital transformation.